![]() Enrollment failure information associated with the user (if any). ![]() App protection status for any apps that should have those policies applied.Devices the user has registered to quickly see how the devices were enrolled, if they’re compliant, OS info, and more.Assignments for apps, policies, profiles, update rings, and enrollment restrictions.From there, you can dig into things like: Need more details, or maybe you’re a help desk person on the phone with an end-user having a bad day? You can use Intune‘s troubleshooting and support capabilities to quickly find a user and all their device information to do some additional sleuthing. You’ll see things like hardware details, discovered apps, device compliance and configuration status, app configurations, endpoint security settings, BitLocker recovery keys, and managed apps. You can drill down into individual devices and review information there too. Make a report that digs deeper into enrollment status during a migration or a report that shows you who wiped a device when. These allow you to create your own reports to get the exact data you want by querying all of the available Intune data via Azure Monitor using Log Analytics and Azure Workbooks. These reports are for those of you who really need to get into the weeds on something. That’s also where you can peruse endpoint analytics to easily get insights and recommendations to proactively optimize user experience in your organization. If you need more custom data reporting you can use the Intune data warehouse and it’s oData feed with your reporting service of choice. All that information is available in the Reports node of the MEM admin center. Something like overall compliance reporting for all devices or how compliance is trending over time. Now, if you’re an IT manager, it’s great to be able to drill-down to individual devices or policies, but you’re probably more interested in the bigger picture. Look at the Apps node and you’ll see similar information that answers any questions about apps that an IT admin might have. ![]() All related to devices, all right where you’d expect to be looking for that data. If you select Monitor, you get additional aggregate reporting information for more details. In the Overview section you can see enrollment status, enrollment alerts, compliance status, configuration status, and software update status for enrolled devices. This is usually real-time information that calls out unexpected behavior and is meant to be actionable. When you select that node you see the reports you’d care about if you were working with devices. These reports are found all over the MEM admin center, generally under the Monitor section of each of the main admin center nodes. Intune reports are broken down into these categories: ![]() These reports can help you as you follow the bread crumbs of a troubleshooting issue in your environment so it’s good to know the kinds of information available to you and where it lives. For example, an IT admin’s reporting needs will differ from an IT Manager’s or help desk person’s. These varying reports are designed to cater to different personas who might be logging into the MEM admin center. Intune puts a lot of reporting information at your fingertips by using several different types of reports. This snippet doesn’t even include the information about enrolled devices and additional compliance and configuration profile status data shown on this screen. As soon as you log in, you’re presented actionable information on the default dashboard. Lots of places in the MEM admin center surface information that is helpful to endpoint management admins so we should probably start with what you see there. I’ll start at the top, the MEM admin center and then take you down into the troubleshooting weeds. This post is about what to do when things seemingly go awry while managing Windows 10 devices with Intune. I could go on for a while with this, and how easy it is to manage Windows with Intune, but that’s not what this post is about. We can easily turn those devices into kiosks, configure them for shared usage, keep them up-to-date with Windows quality and feature updates, protect them using endpoint protection policies, even enroll them into Defender ATP. Microsoft Intune is capable of doing some amazing things management-wise with Windows 10 devices.
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